Getting Ahead with Certification
September 2nd, 2008

September-October 2008

CCTS demonstrates to customers and competitors that you and your employees have the most current ceramic tile industry expertise available

CTDA’s Certified Ceramic Tile Salesperson (CCTS) program demonstrates the knowledge those tile professionals have of the ceramic tile industry, of estimating, installation, and related issues. For certified individuals, it delivers professional recognition for their knowledge and technical competence. For employers, certification distinguishes sales professionals in one company from those in another. It promotes your company’s industry expertise, and demonstrates your ability to answer questions, solve problems, and identify the right tile to meet the customer’s needs.

In today’s competitive marketplace, knowledge is power, and certification demonstrates your knowledge.

CTDA has made it easy to put CCTS to work in your company. Because it’s designed as a self-study program, you can incorporate CCTS without the additional expense of training or other human resource personnel. Applicants must be currently employed full time and have been for at least the past two years in the ceramic tile industry. Applicants for certification are sent a CD-ROM Study Guide and sample tests. The Study Guide prepares applicants for the certification exam by leading them, step-by-step, through tasks, outcomes and review questions on a representative sample of the technical information addressed by the certification exam itself. Applicants may work through the Study Guide individually, at their own pace, or in a group setting with a study leader. In each case, review questions at the end of each outcome help the applicants chart their progress.

Three pretests help applicants determine when they are ready to take the final test. Applicants take one pretest before they begin the program to measure their strengths and weaknesses. Applicants take a second pretest after completing the guide to see what they have learned from their study. The third pretest serves as a means of review before taking the final certification test.

Applicants register for the final test in advance, after they have completed the CCTS Study Guide. Testing is offered regularly at major industry events, including Surfaces, Coverings, and the CTDA Management Conference. In-house testing is also available at your location.

Certification offers the in-house benefits of an outstanding industry-specific training path to meet human resource needs for company advancement and professional promotion. The CCTS program can help your company meet or even establish corporate training requirements without the additional cost of developing a program. Successful certification can be an appropriate incentive for promotion within your corporate ranks and/or a salary increase.

CTDA’s CCTS is affordable, accessible, and increasingly the distinction among ceramic tile professionals. To learn more about CCTS, go to, or call (630) 545-9415


November 4
Certified Ceramic Tile Salesperson (CCTS) test at the CTDA Management Conference
Wyndham Rio Mar Beach Resort & Spa
Rio Grande, Puerto Rico

February 2
Certified Ceramic Tile Salesperson (CCTS) test at SURFACES 2009
Sands Expo & Convention Center
Las Vegas, Nevada

April 20
Certified Ceramic Tile Salesperson (CCTS) test at Coverings 2009
McCormick Place Convention Center
Chicago, Illinois

Contact the CTDA office, (630) 545-9415 for registration information.

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