CTDA’s Certified Ceramic Tile Salesperson!
March 1st, 2006


March-April 2006

The Ceramic Tile Distributors Association (CTDA) reaches another milestone in its 27 year history of maintaining a strong industry with the launch of the Certified Ceramic Tile Salesperson (CCTS) program! Through the CCTS program, companies can gain prestige, professional recognition, expanded knowledge and increased customer satisfaction through documented sales competence. It’s the first and only certification program specifically designed by and for ceramic tile salespeople!

Developed by professional ceramic tile sales experts with the assistance of Southern Illinois University (SIU), the CCTS program covers the necessary skill sets to meet customers growing demands.

The benefits are significant:

• Increase professionalism

• Promote focus on product features and benefits

• Increase employee pride

• Provide a competitive edge

• Increase profits

• Establish the CTDA as an important standard-setting body for professional competence in the ceramic tile industry.

SIU’s Department of Workforce Education and Development (WED) is one of the largest workforce-related professional development preparation agencies in the United States , and offers undergraduate and graduate preparation through the master’s and doctoral degrees.

Pilot testing will be held April 3, 2006 at 3 p.m. EST and April 4, 5, 6, 2006 at 7:30 am EST at the Orange County Convention Center . Those people who take the pilot test will be given complimentary registrations to the formal certification testing that will begin in November of 2006 at the CTDA Management Conference in Ft. Lauderdale , Florida .

For more information or to register for the pilot testing, contact the association at 630-545-9415.

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