Installer Update: Meeting Wall Installation Challanges
November 1st, 2005

Mortars, mastics offer technologically advanced solutions

By Tom Plaskota
TEC® brands

November-December 2005

Installing wall tile, whether ceramic, porcelain or natural stone, can be challenging. But, recent advancements in setting material technology are helping to make installation easier and improving installer efficiency.

Keeping up with the latest in products, while remembering important application fundamentals, will help you produce consistently successful—and profitable—wall tile installations.

Wall installation challenges

Installers face a variety of challenges with wall tile. Here are some common areas of concern:

• Gravity is the primary challenge. The weight of some tiles can cause sagging or slippage during installation.

• Having a plumb substrate is critical. The maximum variation for ceramic tile installation, as prescribed by the American National Standards Institute (ANSI A108), is ¼-inch in 10 feet and 1/16-inch in 1 foot. For natural stone tile, the Dimension Stone Design Manual, Version 6 requires a maximum variation of 1/8-inch in 10 feet. “Lippage”—a condition where one edge of a tile is higher than adjacent edges—can occur if these tolerances aren’t met. Wall installation lippage can be an aesthetic concern.

• Secure bonding is key to the success of a wall installation. The failure of a heavy tile to adhere to a wall can be a safety issue.

Solutions from mortars and mastics

Mortars and mastics are the main types of wall tile installation materials. Each has specific characteristics that must be considered when selecting an ideal solution.

Latex-modified thinset mortars offer excellent adhesion and water resistance. This makes them a good choice for exterior installations or tiles that are exposed to moisture. These mortars traditionally require the use of bracing or temporary holding devices to prevent the tile from sagging or slipping during installation. Holding devices are effective, but can make installation a slow-going process.

Special non-sag thinset mortars are often used to install heavy wall tile without the use of bracing. Some non-sag mortars require a latex additive, particularly when used in installations that are subject to wet or freezing conditions. The mortar’s non-sag benefit also contributes to a thick, gummy nature that can be difficult to trowel.

A new advanced mortar type, called performance mortar, addresses installation issues related to non-sag and other thinset mortars. These products provide a quick “grab” of tile weighing up to 6 lbs. per square foot, thus eliminating the need for bracing. Some performance mortars are formulated with hollow, ceramic microspheres that produce a ball-bearing effect resulting in minimal trowel resistance and less tile-setter fatigue. Performance mortars also require no additives or extra mixing time and may be used with waterproofing membranes.

Mastics are another common setting material, particularly for indoor, residential applications. They require no mixing, provide quick grab and minimal waste, which makes them an easy-to-use solution.

Because mastics depend on evaporation to cure and achieve maximum adhesion, they cannot be installed over waterproofing membranes. Additionally, mastics that have been installed can lose adhesion if they get wet, which makes them unsuitable for exterior applications. Depending on the tile size, mastics may typically require a cure time of 24 hours or longer before grouting.

Until recently, mastics have been well suited for smaller tile sizes. But, slip resistance has greatly increased with the latest formulations. Some of these improved mastics are capable of bonding large format tile that weighs up to 7 lbs. per square foot.

Getting a plumb wall before installation

Patching compounds are recommended for correcting small, uneven wall areas. Use of patching products from the same manufacturer as the rest of the installation system will ensure compatibility. If a larger correction is needed, the wall can be “mudded” with metal lath covered by a scratch coat and a brown coat to give it a new flat, level surface.

In addition, a 6-foot level or a 10-foot straight edge is a valuable tool to measure possible variation in the wall substrate.

Regardless of the type of correction, it is very difficult to correct out-of-plumb walls with mortar or mastic. Corrections must be made before tile installation begins.


Ceramic tile requires a minimum of 80 percent coverage of the setting material to achieve an adequate bond. The coverage rate increases to 95 percent for ceramic tile used in exterior or shower installations. For natural stone, 100 percent coverage is recommended by the industry.

Back buttering each piece of tile is a long-standing installation practice. While usually effective at attaining 100 percent coverage, it is time consuming and requires extra mortar.

The new performance mortars use a special combination of very fine particles—or nanostructure—and micropheres. This formulation makes it possible to achieve excellent coverage without applying additional material and with the right synergy of the particles creating stronger bonds with the cement.

Regardless of the bonding material being used, the best way to promote contact with the substrate is to spread the material with the flat side of the trowel. Then, the material should be combed straight with the notched side to attain maximum coverage. The tiles should then be pressed and moved perpendicular to the trowel marks. It is always a good idea to periodically remove a tile to verify coverage.

Finding help

If you need help, manufacturers of installation products are a ready source of information. They are the first and best resource for installation techniques used with proprietary products.

For more general information concerning installation specifications, look into these resources:

• The Tile Council of North America (TCNA) issues the Handbook for Ceramic Tile Installation. TCNA also publishes the ANSI American National Standard Specifications for the Installation of Ceramic Tile. More information about TCNA publications is available at

• The Dimension Stone Design Manual, published by the Marble Institute of America (MIA), is a valuable reference for anyone who installs natural stone. The MIA Web site ( also includes white papers and other helpful resources.

Tom Plaskota is technical support manager for Specialty Construction Brands, the manufacturer of TEC brands. He has more than 25 years of experience with construction methods, testing and materials. One of the most respected and trusted names in the industry, TEC is a leading brand of installation and care and maintenance systems for premium tile and natural stone flooring.

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